"right rear brake light assembly had to be replaced as an entire unit. They ended up buying the vehicle back due to the ongoing unresolved issues. ", "Both the drain plugs on the transmission and transfer case were loose and leaking", "Started slipping bad. In most cases, automotive warranties are based on the vehicle identification I was without my car for a week once while they tried to diagnose the problem. It doesn't resut in anything more than inconvenience, but it should be fixed. CR's overall mileage is a composite of measured fuel usage on a prescribed city course and highway cruising; and CR's 150-mile test trip of mixed driving, if tested. Oxford White SUV 3.5L V6 24V MPFI DOHC Flexible Fuel E85 Flex Fuel. Consumer Reports Really Likes the 2017 Ford Fusion Ford's midsize sedan is a hit with the CR folks. ", "This issue was due to a rodent eating the engine harness. Get 2017 Ford Explorer values, consumer reviews, safety ratings, and find cars for sale near you. Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt. ", "After 3 months from purchase, paint on the front hood began to bubble. When the panel flew off it also caused a electronic glitch and caused to lift gate to NOT open up anymore, even manually. The manufacturer had been notified of the failure. Repair cost $1,722 to owner. The vehicle was taken to spirit Ford (4402 ann arbor road dunde, Michigan 48131, 734-529-5521) to be diagnosed, but no failures were found. Consumer was told that vehicle was a total loss. "Rear brakes were completely shot by 20k miles, which caused a roadside breakdown incident. The Ford dealership told me it was the cord, but I bought several certified cords and it still happens", "Map Databse was about two years behind reality when new. Sometimes shutting the Explorer off and then back on will reset the cameras to work; sometimes not. ", "left rear turn signal light bulb went out", "Drivers side seat lumbar self activates and heater doesn't heat to same temperature as passenger side. Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating. There were no warning indicators illuminated. 2017 Ford Explorer Platinum Pros: Broad range of available safety features; impressively quiet cabin; good fuel economy with EcoBoost 4-cylinder engine Cons: Tight second-row seat; feels a bit cumbersome in close quarters; prices rise quickly as options are added Apparently a known problem. ", "Wasn’t shifting properly. They where mandatory fixes from the company..". ", "The exterior plastic trim piece on the center pillar post is attached with double-sided tape! It comes and goes.". For more information on how we collect and use this information, please review our Privacy Policy. ", "This probably has more to do with "Replaced for free for any reason" and then they know nothing about such a clause. I have met with Service Technicians at three different dealers since the problem surfaced. I am hoping NHTSA will take another look into this recall and really make sure all cars that have the issue are covered. Drwall brush removed paint to bare metal", "Paint on tailgate defective at time of taking ownership. In recent road tests, we've discontinued the 150-mile trip test. Failure of the heater core resulting in the release of a fine mist of antifreeze into the passenger compartment and fogging up the inside drivers window while driving down an interstate. Cost $650 plus labor. ", "WHEN THE ACCELERATOR WAS PRESSED DOWN, IT SEEMED THAT THERE WAS A SMELL INSIDE THE CABIN. At high speeds the transmission struggles between 1000-2000 rpms. It was like a dead computer constantly rebooting and making noises. Coverage varies among versions of this vehicle. Auction records, sale price, photos. In July 2018, the contact received a call from her dealership (romeo Ford of kingston, llc 128 NY-28, kingston, NY 12401 (845) 338-7800) where she was informed that there was an issue with the exhaust and was asked if she would like to make an appointment to have the vehicle serviced. But it took a season of heavy rain to finally pinpoint the problem. Review Score. I'm going to put a co detector in my car to make sure it is nothing to do with co exposer. Read ahead to find out which one is better for you. With several trims and a range of powertrains, both SUVs try to cater to every buyer’s wallet. The manufacturer was not notified of the failure. Within 48 hrs it was taken back for sluggish response changing gears.received it back 03/03/2020.I again returned it in June because of poor response & whining when I passing. I am only able to, intermittently, listen to my iPod or iPhone. So, I have a nearly new 2017 Ford, under warranty, with an entertainment system (costing over $1700) that is nearly useless to me for its intended purpose. A month later- Right side did same & Dealer glued it back on. . According to Consumer Reports, owners are having issues with its instrument cluster and infotainment systems, plus various drive system failures and problems with keyless entry. Review Score. The contact stated that the vehicle was leaking carbon monoxide from the exhaust system, which penetrated the vehicle vents. No acceleration issue. Sometimes you have to turn off vehicle and restart", "I believe the problem is related to previously mentioned difficulty. No defects identified.". Would be better if they just didn't install a database, but rather take the map and guidance from Google Maps by bluetooth and put it on the screen on the panel. The approximate failure mileage was 22,158. Repaired by ford dealer under warranty. However, before the final problem was uncovered I was repeatedly told by Ford technicians, FOMCO and every forum that the problem was that my iPhone 6 and then 7plus were incompatible (even after demonstrating that my phone worked on each and every other new Ford vehicle in the showroom or on the lots. Acceleration tests are conducted on a smooth, flat pavement straightaway at the track. ", "when you let off the accelerator at highway speed the cabin interior smells of exhaust. The contact had been to several hospitals and clinics where she had numerous tests, placed on several medications and received a diagnosis of small fiber nephropathy. How the hell do you do that? V6 The air felt muggy an heavy. "gear shifting for a $52,000 V-6 engine is terrible". Instead they replaced componutes but there are still problems like transmission slippage at high speeds. Voice controls would freeze as well. ", "Driver seat heat stopped working. A major controller for that saws replaced at the dealership. The results are presented relative to the average model that year. ", "The rear tailgate rattles on occasion. 2017 Ford Explorer: While driving 40 MPH, the power steering warning indicator illuminated and the steering wheel became difficult to maneuver. Vehicle taken to dealership, and at first thought freon was needed. Ford’s current lineup includes six cars. Worse now. The only issue to report is that it took several months for a new part to become available. ", "Both of the roof rails pop off spontaneously. The 2017 Ford Explorer has 8 problems reported for window spontaneously shattered. The 2017 Ford Explorer has 90 NHTSA complaints for the engine at 15,005 miles average. I actually revived 2 different new Explorers with this problem. ", "AC Compressor failed causing the belt to break", "The rear area ceiling vents stopped blowing air. Ford buys the cheapest, lowest level database, and never bring it up to date. ", "Cameras freeze and does not display what is in front no matter how many times you push the front camera button", "Sometimes the display, and the whole system, crashes while the vehicle is in motion. The Explorer has its good points, including a roomy, practical interior, a third-row seat that's actually usable, and generous cargo capacity. Ford says they cannot troubleshoot unless the vehicle is experiencing the problem what at the Ford service center. ", "A/C wouldn't cool even on LO setting. Shouldn't happen in a 3 year old car.". Getting bad headaches and feeling sleepy when driving my Ford Explorer don�T like having my 7month old in the car. Links must be helpful to the general public & to a specific resource (like a forum thread), or they will be deleted when we review your link suggestion. Both my devices worked perfectly in those vehicles. The vehicle was pushed out into an open parking lot where it caught fire. Easy fix but for paying for the new cover. Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks. ", "Sync2 (your favored system, although MyFord Touch was much more reliable and offered more features) would not pair with iPhone, iPod or iPad nano. The Explorer is a midsized SUV that shares its underpinnings with the larger Ford Flex, a car-based vehicle we have praised for its ride, comfort, quietness, and space. I took it to the dealership and they kept it for several days before informing me the transmission liquid was low and needed to be filled. Hood was replaced and painted. The manufacturer was contacted and provided case number: Cas22318827. It's fine in the summer. Example: "Bad Brakes", "Toyota Recall", etc. ", "driver side front windshield trim blew off, startled me & I almost wrecked the car. Fortunately there was no mold or mildew created by the leak. I am unable to utilize hands-free calling (the law in my state). Battery only 3 years old", "Battery went dead after two days of bringing car home. I have taken my phone to other new vehicles at the dealerships (including a loaner 2017 Escape, a 2018 Mustang and another 2018 Explorer). I got it to the dealer the same day I discovered the huge oil spill under my car and it was fixed under the warranty. (Page 1 of 5) CarComplaints.com : Car complaints, car problems and defect information It will hold steady for a time and then signal the car's electronics in the touch screen that it has lost its connection.". Failure occurred at 37.8K miles on the vehicle. Often I have to reinsert the disc 4 or 5 times until it finally plays. Search from 6603 Used Ford Explorer cars for sale, including a 2017 Ford Explorer 4WD Platinum, a 2017 Ford Explorer 4WD Sport, and a 2017 Ford Explorer FWD XLT. Thank GOD for the rational people at Ford corporate who heard me out and realized someone screwed up and covered the cost of the engine repair. ", "Paint was cracking peeling on front hood. The driver's panel continues to operate. Paint issue was corrected by warranty. "there where like 2 other notices that i remember them fixing when we took it in for the oil changes. ", "The passenger side, right rear window was not installed properly and leaked water into the passenger area of the car when it rained. Makes it scary for my wife (primary driver) to drive..", "Front windshield molding. See good deals, great deals and more on Used 2017 Ford Explorer. ", "The passenger seat stopped functioning and started working on its own after about 2months", "Panel on drivers side door that houses the key strip for keyless entry came off while traveling down interstate. This actually happen on 2 completely different new 2017 cars. Dealer very proactive to have tailgate repainted", "Paint on the hood started to bubble. ", "Poor quality paint. Was repaired under warranty. The braking rating is a composite of wet and dry stopping distances and pedal feel. Ford dealership says nothing is wrong but there is clearly a grinding noise. Car was still in warranty and repair was approved. ", "I purchased an unlocked iPhone 7 plus. Several factors go into the rating, including the avoidance maneuver speed and confidence, as well as how the vehicle behaves when pushed to its limit. Read consumer reviews from real 2017 Ford Focus buyers. And without it they can do nothing. Dealer very proactive to have tailgate repainted", "The finished (black) paint was also thin around the tailgate jams", "Nov 2019: Crack in body, upper right corner of liftgate. The contact drives a 2017 Ford Explorer police vehicle. The engine is a little noisy, handling is secure but lacks agility, and the driving position is flawed. System just has these occasional mysterious total seizures (like my beagle has). Computer module has been replaced twice". . The approximate failure mileage was 33,000. Several problems with this Explorer. are trademarks of Autobeef LLC, All rights reserved. Since the day I purchased my SUV it has has a rotten egg smell when accelerating and when it is under any power. V6 Read a full review of the Ford Explorer Platinum, which adds Sync 3 for 2017. I finally found a Ford technician who took the time to review my videos of the problem, duplicated my problem and diagnosed the part failure. You will get digital access to reviews and ratings for over 8,500 products and services 07/08/2020 we were going shopping, we feared we weren't going make it home. The dealership I noticed a recall for similar situation for other turbocharged Ford vehicles mfgd near 2017. Find out why the 2017 Ford Explorer is rated 6.7 by The Car Connection experts. Boos to all the know-it-not's and lazy techs who blew me off. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The dealership was unable to fix it. It causes the screen to go blank. The factory failed to install a headliner water seal with allowed rain to seep into the ceiling of the vehicle from the moonroof. No codes show up when technicians try to figure out what's wrong, so they haven't been able to find a permanent fix for the problem", "I use the CD player daily, but over the past few months the discs have been harder and harder to load and play. ", "The Ford Sync3 system appears to not be robust. ", "My Explorer has an intermittent back up camera issue. ", "vehicle would not operate my Sony MP3 player via bluetooth, despite both car and player being listed as recognized by each other", "The USB port does not always recognize my device. Our subscribers provide great insights into their satisfaction by answering one simple question: If they had it to do all over again, would they definitely buy or lease the same model? The manufacturer and dealer were not notified of the failure. If you are interested in advertising a for-profit service, contact us. Our expert judgment of the vehicle's interior noise level in everyday driving. "When you accelerate the rpm hang very high as vehicle gains speed", "seem like low speed shifts slam between gears", "As I said before the transmission rpms stay quite high and the vehicle doesn't move into another gear unless you release some throttle pressure", "The transmission was a constant problem. Right side front windshield blew off. Top molding, both sides blew off. Sometimes it takes a dozen restarts to get system working again. Local Ford dealer says car out of warranty, no factory help to re-attach the plastic part with tape. It didn't matter if I was on the highway or a city street the issue still occured. Pricing for the 2020 Ford Explorer … "The door posts were never painted in the paint booths at the factory in Chicago. Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission. Time and repeated start/stops eventually get it operating again. It also comes with standard safety features such as forward-collision warning, automatic emergency braking, etc. 2 2017 Ford Explorer Car Reviews and Complaints @ Pissed Consumer It took $4000 worth of repair work to fix the second one. ", "After the bearing was replaced there was a banging noise. Was replaced by dealer, but will likely happen again. We have thousands of listings and a variety of research tools to help you find the perfect car or truck Covered under warranty. must try several times to re-pair phone and car systems, after waiting sometimes minutes or hours", "A hardware component within the Sync3 failed. Replaced clutch inside the transmission. ", "Rear rotors were completely shot at 30000 miles. Usually a car wash will knock them off with the dryer. Leak found and fixed per paperwork.". 2) When I ordered a replacement coil connector with leads, I got a receptacle that didn't fit the plug on the coil - it was too small. No cost to me, but poor design. Crack not on liftgate but the vehicle body near wear the lift gate attaches. Using a precise fuel-flow measuring device spliced into the fuel line, we run two separate circuits to represent city and highway consumption. Now Android Auto / Apple Play have been installed, but I'm unsure about map updates as I've switched cars with my wife and I no longer drive the Explorer daily. ", "One of the woofers in the Sony sound system blew. Average repair cost is $380 at 40,400 miles. Police and fire reports were filed. Whoever repaired the pump at the dealership didn't know what they were doing. It was fixed under warranty. May 29th 2019 I went into healey Ford in goshen NY after nearly 4 weeks of having huge plumes of white smoke pouring out of my exhaust pipes every time I pushed on the gas or stopped. While the vehicle was at a stop light, the vehicle shook and a rattling noise was heard coming from the engine. They finally got it working but by then winter was over here in Michigan! Original review: July 13, 2020. If that is the case that is very poor engineering. Touch screen stopped working, and the system performed random actions all by itself", "in-dash control screen blanks out-leaves no electronic control of navigation, climate control, bluetooth phone connection, audio controls, etc", "Actually, not only does the screen go blank, the entire GPS/entertainment system/ etc. I flew out to Atlanta, GA to see grandkids, covid-19 left me there until 07/07/2020.The vehicle was parked while I was there. The contact received a customer courtesy service letter to have the vehicle evaluated and repaired for fumes inside the cabin and a software patch implemented. They told me to bring it in for service when these intermittent system failures occur.